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Replacement phones arrive in the US

Samsung has said the problem involves 2.5m smartphones worldwide. I called ATT who confirmed that I needed to go to where I purchased the phone but too late, the manager had gone home for the day.

Samsung has received 92 reports of the batteries overheating in the US alone, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage. In that regard, Samsung has just issued a software update, pushed out via cell providers, that will let Note7 owners know whether or not they have a phone with an "affected" battery. The firm is already issuing replacement devices using what it says are safe batteries in several markets including South Korea and the United States. AT&T; Note 7 owners will be updated to version N930AUCS2APHE, the T-Mobile Note 7 will be on N930TUVU1API4, and the Verizon Note 7 will be updated to N930VVRS2APHE. Kaye said about one million devices are affected.

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Out of the 26 reports, the South Korean tech giant said that in 12 cases they found no fault with the devices.

The world's top smartphone maker announced earlier this month a recall of at least 2.5 million Note 7s across the globe due to faulty batteries causing some of the phones to catch fire. My thing is it is a recall that is being paid for in full by Samsung what diff does it make where you bought it. While speaking with reporters, Kaye appeared to blast Samsung for not coordinating with his agency. Nam added that Samsung needed to come up with a better plan to notify consumers that they could exchange their Galaxy Note 7 or get a refund. No injuries were reported. " Since then several airlines globally has issued warnings about the Note 7 choosing to follow the Federal Aviation Administration (FAA) advisory". A software update will be pushed to all recalled devices that will prompt owners with a safety notice urging them to turn the phone off and and exchange it.

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